Shuttle dispatch software — built for real operations.

Shuttle Dispatch Software for Hotels & Airline Crew
Transport

The airport transfer management system and crew transportation platform purpose-built for hotels, tour operators, and shuttle companies.

Automate airline crew transfers, airport shuttles, recurring routes, and your entire fleet — all from one real-time dispatch dashboard.

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Custom pricing for every operation · Contact us to get started

Real-time shuttle dispatch
Airline crew transport
Automated route scheduling
Fleet analytics
Live Dispatch
Today · 3 active
12
Scheduled
3
In Progress
7
Completed
06
Smith Family
YVR → Fairmont · 09:15
07
Air Canada Crew
Hotel → YVR · 10:30
09
VIP Guest — Suite 1
Downtown → YVR · 08:45
AC301 · On Time
Arrives YVR 10:15 · Gate D22
5 drivers on shift
TL
MK
RJ
SW
Live data · updates in real time
Real-time dispatch — zero manual re-entry
Live flight tracking with delay alerts
Automated route scheduling, every day
One-click PDF reports for management
How It Works

From booking to drop-off in four steps

ShuttleOps connects your coordinators, drivers, and fleet into one seamless workflow — no spreadsheets, no phone tag, no missed pickups.

1

Create the Trip

Coordinator logs a pickup — guest transfer, airline crew run, or regular route — with pickup time, location, and passenger details.

2

Assign Driver & Vehicle

Smart-assign or manually pick the right driver and vehicle. Conflict detection flags double-bookings and shift overlaps in real time.

3

Driver Executes the Run

Driver receives the job on their mobile view — pickup address, passenger info, and flight status all in one screen. No calls needed.

4

Report & Review

Trip is marked complete, data flows into your analytics. Export PDF reports for management, airline invoicing, or fleet reviews in one click.

Coordinator
Dispatch board view
  • Full trip list with live status
  • Drag-and-drop driver assignment
  • Airline crew trip module
  • Conflict & overlap alerts
  • One-click PDF report export
Driver
Mobile-optimized view
  • Today's assigned trips only
  • Passenger & pickup details
  • Live flight arrival status
  • Shift start / end tracking
  • Remark & note submission
Management
Reports & analytics
  • Daily & weekly trip summaries
  • Driver performance metrics
  • Fleet utilization tracking
  • Airline crew billing exports
  • Historical audit trail
Platform Features

Everything your ground transport operation needs

From real-time shuttle dispatch to automated crew transportation management and live flight tracking — ShuttleOps covers the full lifecycle of airport transfer and ground transport operations.

Real-Time Shuttle Dispatch Board

See every trip, driver, and vehicle on one live screen. Assign, reprioritize, and update status in seconds — the fastest shuttle dispatch software for busy operations.

Airline Crew Transportation Management

Dedicated crew transport module for hotel-to-airport and airport-to-hotel crew transfers. Automatic flight delay alerts, crew lead contacts, and instant driver assignment built in.

Live Flight Tracker

Real-time aviation data powered by AviationStack — gate, terminal, estimated arrival, and delay status pulled directly into every crew trip record.

Automated Route Scheduling

Build recurring airport shuttle routes and on-call schedules once — ShuttleOps generates and assigns runs automatically every day, eliminating manual re-entry.

Fleet & Driver Management

Track vehicle availability, maintenance status, driver shifts, and live trip assignments — complete fleet management software built for shuttle operators.

Operations Reporting & Analytics

One-click PDF exports for trip logs, driver performance, fleet utilization, and service summaries — the reporting your operations managers and GMs actually need.

Industry Solutions

Shuttle dispatch software built for your industry

Whether you run hotel airport transfers, airline crew ground transport, or a dedicated shuttle company — ShuttleOps is the airport transfer management system built for your exact operation.

Hotels & Resorts

The complete hotel shuttle management software — coordinate airport transfers, airline crew layover transport, VIP pickups, and front-desk requests from one real-time dispatch board.

Airport Transfer ManagementAirline Crew TransportVIP TransfersGroup Tours

Tour Operators

Schedule multi-stop tour pickups, manage large group manifests, and track vehicle capacity across all daily excursions — purpose-built ground transport scheduling for tour companies.

Group PickupsMulti-Stop RoutesVehicle CapacityTour Manifests

Shuttle & Bus Companies

Run a professional shuttle dispatch operation with automated route scheduling, on-call driver management, a mobile driver view, and full trip audit trails.

Shuttle Dispatch SoftwareOn-Call SchedulingDriver Mobile AppTrip Audits
Pricing

Simple, transparent pricing

Choose the plan that fits your property's size. All plans include a 14-day free trial — no credit card required.

MonthlyYearlySave 20%

Starter

Perfect for boutique hotels & small properties

10–50 rooms
$99/month
5 users
500 trips / month
What's included
  • Unique domain name
  • Dispatch board & trip management
  • Fleet & driver management
  • Basic reporting & PDF exports
  • Mobile driver view
  • Email support
  • 14-day free trial
  • Cancel anytime
  • Airline crew transport module
  • Live flight tracker
  • Automated route scheduling
  • White-label branding
  • API access
  • Dedicated account manager
Start Free Trial

No credit card required

Most Popular

Professional

Built for full-service hotels & growing operations

50–300 rooms
$169/month
20 users
1,000 trips / month
What's included
  • Unique domain name
  • Everything in Starter
  • Airline crew transport module
  • Live flight tracker (Aviation Stack)
  • Automated route scheduling
  • Advanced analytics & reporting
  • Multi-property support
  • Priority email & chat support
  • 14-day free trial
  • Cancel anytime
  • White-label branding
  • Full AviationStack API access
  • Dedicated account manager
Start Free Trial

No credit card required

Full Suite

Enterprise

For large hotel groups, resorts & shuttle companies

300+ rooms / multi-property
$399/month
50 users
5,000 trips / month
What's included
  • Everything in Professional
  • White-label branding
  • Full AviationStack API access
  • Dedicated account manager
  • Custom onboarding & training
  • Phone & priority support
  • Cancel anytime
Contact Sales

Custom contract & onboarding

Need a custom solution for a hotel group or shuttle network? Talk to us — we'll build a quote around your exact setup.

14-day free trial on all plans
Cancel anytime
No setup fees
Data export on cancellation
Customer Stories

Trusted by hotel shuttle and crew transport teams worldwide

"ShuttleOps eliminated the chaos of coordinating airline crew pickups. Our front desk team can assign a driver in seconds and get a live flight status without leaving the screen."
SK
Sarah K.
Rooms Division Manager · Waterfront Hotel Group
"We cut our dispatch time by 60% in the first month. The regular routes feature alone saved our coordinators 2 hours every single day."
MR
Marco R.
Operations Director · Pacific Coast Tours
"Finally a system built for how shuttles actually run. The driver app is clean, the dispatch board is fast, and reports export perfectly for our billing."
LT
Linda T.
Fleet Manager · AirportLink Shuttle

Frequently asked questions

Everything you need to know before you start.

Shuttle dispatch software lets coordinators assign drivers, schedule pickups, and manage an entire ground transport operation in real time. ShuttleOps is purpose-built shuttle dispatch software covering airport transfers, airline crew transportation, regular route scheduling, fleet management, and live reporting — all in one platform.
Yes. ShuttleOps includes a full airport transfer management system with live flight tracking, automatic delay alerts, driver assignment, and guest pickup coordination — making it ideal for hotel airport shuttles and airline crew transport coordinators.
Absolutely. There is a dedicated airline crew transportation management module covering hotel-to-airport crew transfers, crew lead contacts, flight monitoring, and automated scheduling — all integrated into the same dispatch board.
Yes. The platform is a multi-tenant B2B shuttle management system. Each property operates independently with its own dispatch board, but all data rolls up to your central admin dashboard with consolidated reporting.
Yes. White-label branding is available so your staff and guests see your hotel or company logo throughout the shuttle dispatch and booking interface. Ask about this when you request your quote.
Yes. ShuttleOps runs on Supabase with row-level security on every table. Your organization's data is completely isolated from other tenants.
About ShuttleOps

Built by operators,
for operators

ShuttleOps was born out of frustration with spreadsheets, radios, and missed pickups. We built the platform we always wished existed — purpose-built for hotel shuttle teams and airline crew transport coordinators who need real-time visibility and zero chaos.

Based in Vancouver, BC, our team has worked alongside hotel operations teams, ground transport managers, and airline crew coordinators to craft every feature from first principles. We obsess over dispatch workflows so your team doesn't have to.

Speed over everything
Dispatchers work in seconds, not minutes. Every screen is designed to reduce clicks and surface the right information at the right time.
Purpose-built for hospitality
Not a generic logistics tool bolted onto hotels — ShuttleOps is designed ground-up for airport transfers, airline crew layovers, and VIP guest transport.
Your whole team, one platform
From the front desk coordinator to the driver on the road, every role has a tailored view. No more phone tag, no more WhatsApp chains.
Data you can actually act on
Trip logs, driver performance, vehicle utilisation — all exportable as PDFs for your ops reviews, airline invoicing, and fleet planning.
Get In Touch

Get a custom quote for your shuttle dispatch software

Tell us about your operation — whether you need hotel airport transfer management, airline crew transportation scheduling, or a full shuttle dispatch platform — and we'll put together a pricing proposal tailored to your fleet and team.

Prefer to see it live?

Book a 30-minute guided demo and we'll walk you through the dispatch board, crew trip management, and reporting — tailored to your operation.

Email
join@stevenworkshops.com
Phone
+(604) 788 7818
Location
Vancouver, BC, Canada

Request a quote

Move smarter, arrive on time.

Ready to upgrade your shuttle dispatch operation?

Hotels, airline crew transport coordinators, and shuttle companies worldwide use ShuttleOps to run faster, smarter ground transport operations. Contact us for a custom quote.

Custom pricing · No obligation · Response within 1 business day